Cancellation Policy

We at JP Smith Recruitment & HR, pride ourselves on providing the highest of quality professional services to both our clients and candidates. To that end, we do adhere to a strict cancellation policy that reflects the time that both our Psychologists and Consultants set aside for your chosen services.

Due to the high level of preparation we put into your services we reserve the right to charge our full fee for sessions/appointments that are cancelled less than one business day (24 hours) prior to the scheduled appointment time. Half the session fee will be charged for sessions/appointments that are cancelled less than two business days (48 hours) prior to the scheduled appointment time. This policy is strictly followed to the letter and applies to all reasons for session cancellation including ill health.

Services that this policy covers includes:

• Vocational Guidance;
• Psychological/Psychometric Testing;
• Skills Testing;
• Resume Building/Editing;
• EAP; and
• HR Consulting Services.